Code of Ordinances

of Union County, Illinois.

Ordinance Chapter: Article III - Cable and Video Customer Protection Law

The Coun­ty, pur­suant to 220 ILCS 5/70–501(r)(1), does here­by pro­vide for a sched­ule of penal­ties for any mate­r­i­al breach of the Cable and Video Pro­tec­tion Law by cable or video providers in addi­tion to the penal­ties pro­vid­ed in the law.  The mon­e­tary penal­ties shall apply on a com­pet­i­tive­ly neu­tral basis and shall not exceed Sev­en Hun­dred Fifty Dol­lars ($750.00) for each day of the mate­r­i­al breach, and shall not exceed Twen­­­ty-Five Thou­sand Dol­lars ($25,000.00) for each occur­rence of a mate­r­i­al breach per customer.

(A) Mate­r­i­al breach means any sub­stan­tial fail­ure of a cable or video provider to com­ply with ser­vice qual­i­ty and oth­er stan­dards spec­i­fied in any pro­vi­sion of the law.

(B) The Coun­ty shall give the cable or video provider writ­ten notice of any alleged mate­r­i­al breach­es of the law and allow such provider at least thir­ty (30) days from the receipt of the notice to rem­e­dy the spec­i­fied mate­r­i­al breach.

(C) A mate­r­i­al breach, for the pur­pos­es of assess­ing penal­ties, shall be deemed to occur for each day that a mate­r­i­al breach has not been reme­died by the cable or video ser­vice provider after the notice in (B).

The Coun­ty here­by adopts the sched­ule of cus­tomer cred­its for vio­la­tions.  Those cred­its shall be as pro­vid­ed for in the pro­vi­sions of 220 ILCS 5/70–501(s) and applied on the state­ment issued to the cus­tomer for the next billing cycle fol­low­ing the vio­la­tion or fol­low­ing the dis­cov­ery of the vio­la­tion.  The cable or video provider is respon­si­ble for pro­vid­ing the cred­its and the cus­tomer is under no oblig­a­tion to request the credit.

The Coun­ty does here­by pur­suant to law declare its intent to enforce all of the cus­tomer ser­vice and pri­va­cy pro­tec­tion stan­dards of the Cable and Video Pro­tec­tion Law with respect to com­plaints received from res­i­dents with­in the County.

(A) Adop­tion.  The reg­u­la­tions of 220 ILCS 5/70–501 are here­by adopt­ed by ref­er­ence and may be applic­a­ble to the cable or video providers offer­ing ser­vices with­in the County’s boundaries.

(B) Amend­ments.  Any amend­ment to the Cable and Video Cus­tomer Pro­tec­tion Law that becomes effec­tive after the effec­tive date of this Arti­cle shall be incor­po­rat­ed into this Arti­cle by ref­er­ence and shall be applic­a­ble to cable or video providers offer­ing ser­vices with­in the County’s bound­aries.  How­ev­er, any amend­ment that makes its pro­vi­sions option­al for adop­tion by munic­i­pal­i­ties shall not be incor­po­rat­ed into this Arti­cle by ref­er­ence with­out for­mal action by the cor­po­rate author­i­ties of the County.